1. Program Overview and
Eligibility
1.1 The Liberty VIP Buyers Benefits program (the
"Program") is offered by PalmEasy Motors PA, LLC d/b/a Liberty
Chrysler Dodge Jeep Ram ("Liberty CDJR") at no additional charge to
each Purchaser of an eligible new or pre-owned vehicle.
1.2 Eligible purchases are retail purchases, whether cash or
financed, of a new or pre-owned vehicle from Liberty CDJR's inventory. [Leases
are / are not] eligible.
1.3 The Program does not apply to fleet, wholesale, auction,
or dealer-to-dealer transactions.
1.4 The Program is complimentary. It is not sold separately,
has no cash value, and is not added to the price of any vehicle.
1.5 The Program is not a warranty, service contract, or
insurance product. It does not modify the vehicle purchase agreement, any
manufacturer warranty, or any separately purchased service contract.
2. Definitions
2.1 "Purchaser" means the individual or individuals
named as buyer on the retail purchase agreement for the Vehicle.
2.2 "Vehicle" means the vehicle purchased from
Liberty CDJR that qualifies the Purchaser for the Program.
2.3 "Delivery Date" means the date the Purchaser
takes delivery of the Vehicle, as shown on the purchase documents.
2.4 "For Life" means for as long as the original
Purchaser owns the Vehicle. Program benefits are non-transferable and end when
the Vehicle is sold, traded, transferred, repossessed, or declared a total
loss.
2.5 "Household" means vehicles registered to the
Purchaser or to a person residing at the Purchaser's address.
2.6 "Service Visit" means a visit to the Liberty
CDJR Service Department during its posted business hours.
2.7 "Checks" and "160-Point Safety &
Reliability Inspections" are inspections only. They do not include
subsequent adjustments, repairs, parts, or labor.
3. Liberty Love Exchange
Policy
3.1 A new Vehicle may be exchanged within 3 calendar days
after the Delivery Date. A pre-owned Vehicle may be exchanged within 15
calendar days after the Delivery Date.
3.2 To qualify for an exchange, the Vehicle must:
1.
Be
returned in person to Liberty CDJR during sales department business hours
within the exchange period;
2.
Have
no alterations, modifications, or damage, normal wear excepted;
3.
Have
no more than 100 miles added since delivery; and
4.
Be
free of any liens other than financing arranged through Liberty CDJR.
3.3 The Vehicle may be exchanged only for another vehicle
from Liberty CDJR's inventory. No cash refunds will be issued.
3.4 Exchanges are subject to any price difference between the
vehicles. The replacement vehicle may require new financing approval and new
purchase documents.
3.5 Any trade-in accepted in the original transaction will
not be returned and will be credited toward the replacement vehicle.
3.6 Any additional taxes, title, or registration fees
resulting from the exchange are the Purchaser's responsibility, except as
otherwise required by law.
3.7 Optional products purchased with the Vehicle (such as
service contracts or GAP coverage) will be transferred or cancelled according
to their own terms.
3.8 One exchange per purchase transaction.
4. Complimentary Oil
Changes
4.1 The Purchaser is entitled to 2 complimentary oil changes
per year for 3 years from the Delivery Date. Each year is measured from the
Delivery Date.
4.2 Unused oil changes do not carry over to a following year
and have no cash value.
4.3 Oil changes must be completed at Liberty CDJR and include
oil, filter, labor, and disposal at no extra charge.
4.4 Oil and filter will meet the manufacturer's
specifications for the Vehicle, up to 7.5 quarts. Diesel, heavy-duty, and
high-performance vehicles: excluded / additional charge applies.
4.5 Not applicable to electric vehicles.
4.6 Any additional service performed during the visit is
charged at regular rates. The Purchaser remains responsible for all other
maintenance required by the manufacturer.
5.
Loaner Cars and Shuttle Service
5.1 Loaner cars are available For Life when the Vehicle is at
the Liberty CDJR Service Department for a Service Visit, subject to
availability and dealership requirements. Advance reservation may be required.
5.2 The driver must have a valid driver's license and proof
of insurance, be at least 21 years of age, and sign Liberty CDJR's loaner
agreement.
5.3 The driver is responsible for fuel, tolls, tickets, and
any damage to the loaner vehicle, as set out in the loaner agreement.
5.4 The loaner must be returned within 24 hours after Liberty
CDJR notifies the Purchaser that the Vehicle is ready.
5.5 Shuttle service is available For Life within 10 miles of
the dealership, including return pickup. Shuttle runs during Service Department
business hours and is subject to availability.
6. PA State Inspections
6.1 Pennsylvania state inspections are available For Life for
any vehicle in the Purchaser's Household.
6.2 This benefit covers the safety and emissions inspection
fee and sticker. Any repairs required to pass inspection are charged at regular
rates and performed only with the customer's authorization.
6.3 Limited to vehicle types Liberty CDJR is certified to
inspect, and to one inspection per vehicle per inspection cycle.
6.4 An appointment may be required.
7. Roadside Assistance
7.1 Roadside assistance is included with eligible new
Chrysler, Dodge, Jeep, and Ram vehicles for the first 3 years or 36,000 miles,
whichever occurs first.
7.2 Roadside assistance is provided through the
manufacturer's roadside assistance program, not by Liberty CDJR, and is subject
to the manufacturer's terms and coverage limits. Contact information is
provided in the Vehicle's owner materials.
8. Alignment Checks, Tire
& Brake Checks, and 160-Point Safety & Reliability Inspections
8.1 Alignment Checks, Tire & Brake Checks, and 160-Point
Safety & Reliability Inspections are available For Life during a Service
Visit.
8.2 These are inspections only, as defined in Section 2.7.
Results and any recommendations will be provided to the Purchaser.
8.3 Any recommended adjustment, repair, or diagnostic service
is charged at regular rates. It will be performed only after the customer
receives an estimate and gives authorization, as required by applicable law.
9. General Terms
9.1 Benefits are available only at Liberty CDJR, 6735
Essington Ave, Philadelphia, PA 19153, during posted business hours.
Appointments may be required.
9.2 Liberty CDJR may modify or discontinue the Program for
vehicles purchased after the effective date of the change. Purchasers who
bought before a change will continue to receive benefits under the terms in
effect on their Delivery Date.
9.3 Benefits are personal to the Purchaser, are
non-transferable, and may not be redeemed for cash or credit.
9.4 Questions about the Program may be directed to Liberty
CDJR at 215 492-8600 or LibertyCDJR@palmeasymotors.com
9.5 These terms are governed by the laws of the Commonwealth
of Pennsylvania.